The museum sector is undergoing a transformation, driven by the increasing integration of artificial intelligence (AI) in the management, preservation, and presentation of collections. This digital transformation, while promising, raises significant ethical and technological questions. Recent initiatives in Geneva, with the introduction of Nadine, a humanoid social robot, and the use of AI for visitor monitoring, illustrate how these technologies can redefine the museum experience. However, adopting these innovations requires a strategic approach to maximize benefits while minimizing risks.
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