The distribution sector, with major players such as Boulanger, Carrefour, and Metro's recent "AI factory" initiative, continues to transform under the impetus of artificial intelligence (AI). Recent initiatives such as Carrefour Sud in Le Mans and the opening of an AI-operated supermarket in Mons illustrate a growing trend towards automation and operations optimization. However, these technological advances raise crucial questions regarding the impact on employment, service quality, and implications for SMEs.
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